Certificate of Conflict Resolution Leadership Proficiency (4SCCR)
COURSE DESCRIPTION: Certificate of Conflict Resolution Proficiency: At some point, when working with people, conflict is bound to happen. Disputes arise in many situations: a missed deadline, poor productivity, absenteeism, and violence. It is important that these scenarios are handled when they occur or before they occur because disputes lead to loss of revenue and undesirable lawsuits.
Negotiate, adjudicate, and mediate to mitigate disputes
Conflict resolution theories and models
Deal with anger, contain your emotions, and resolve conflicts with facts
Resolving conflict in a positive way is a rare skill but can be developed and practiced. Be the difference today.
AVERAGE STUDY TIME: 1 HOUR
Completion of this course delivers a 4PRO+ CERTIFICATE OF PROFICIENCY and includes a BADGE/SEAL